Dr. Swapna John is a seasoned professional in the field of medical claims, currently serving as a Senior Claims Officer at Neuron UAE since December 2019. With prior experience at AXA from June 2012 to March 2019 as a Medical Claims Officer, Dr. Swapna focused on evaluating medical necessity and ensuring consistency in diagnoses, procedures, and medications according to medical guidelines and coding rules. Earlier experience includes a tenure as a Senior Claims Officer at Wapmed TPA Company from June 2010 to June 2012, where responsibilities included medical auditing of payment requests and approval of inpatient and outpatient procedures. Dr. Swapna holds a BHMS degree in Homoeopathy from the University of Kerala, completed between 1997 and 2003.