Mark A. Grip is an experienced professional in behavioral health, currently serving as the Quality and Compliance Manager for the United States Postal Service Employee Assistance Program (EAP) at New Directions Behavioral Health since April 2019. Grip has a solid background in quality management, compliance, and customer satisfaction analysis, having previously worked as a Regional Account Manager at Magellan Health and held various roles in business development and operations at other notable organizations. With extensive experience in EAP consultations, community outreach, and business strategies, Grip has fostered relationships with healthcare providers and implemented programs to enhance mental health services. Grip holds a Master of Science in Counseling Psychology and a Bachelor of Arts in Sociology from California State University, Fullerton.
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