Matt Fedorka

Matthew Fedorka is an experienced professional in the sports management sector, currently serving as the Senior Customer Service Manager at New England Revolution since May 2012, where responsibilities include hiring and managing a full-time administrative support staff and seasonal interns, leading a team of Customer Service Representatives, and implementing retention strategies for Season Members. Fedorka has progressed through various roles within the organization, from Customer Service Representative to Retention and Events Supervisor, gaining a comprehensive understanding of customer relationship management and seasonal ticket holder retention. Prior experience includes a Business Division Graduate Assistant at Franklin Pierce University, an internship with the New Hampshire Fisher Cats, and work-study positions at Franklin Pierce University involving finance, accounting, and alumni relations. Fedorka holds an MBA in Sports Management and a BS in Management with a minor in Marketing, both from Franklin Pierce University.