Anne Riley is a Customer Care Specialist at New Horizons of Wisconsin, a role held since October 2014, where expertise in skill development solutions is applied to enhance customer learning success and return on investment. Previous experience includes serving as a Rates Analyst at Optimal Blue from February 2009 to February 2014, providing accurate rate information to customers. As Quality Certification Manager at Fox Valley Spring Company from 2000 to 2004, Anne successfully upgraded processes to achieve ISO-9001:2000 certification on the first attempt. Additionally, Anne held the position of Account Manager at Menasha Corporation from February 1993 to September 1998. Educational background includes a Bachelor’s Degree in Business, Management, Marketing, and Related Support Services from the University of Wisconsin-Madison, obtained from 1988 to 1992.
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