Emma Bates

Emma Bates has extensive experience in healthcare communication and public involvement, currently serving as a Programme Officer for Communication, Engagement & Events at the New Hospital Programme since December 2023. Prior to this role, Emma held multiple positions at NHS England, including Patient and Public Involvement Manager and Project Coordinator in various capacities related to mental health and life sciences. Emma also works as a Patient Associate with the NHS Leadership Academy and previously contributed to The Shrewsbury and Telford Hospital NHS Trust as a Research and Innovation Data Coordinator. Emma's earlier experience includes managing NHS contracts at Specsavers and Scrivens Opticians and Hearing Care, where key stakeholder relationships were developed to enhance community services.