Lookman Fazal serves as the Chief Information & Digital Officer at NJ TRANSIT, leading a comprehensive digital transformation initiative that enhances the customer journey through innovative technology and proactive implementations, including a touchless commuter experience and predictive analytics for effective communication with riders. Previously, Lookman held key leadership roles at Argo Turboserve Corporation as Chief Information Officer & Chief Information Security Officer, focusing on organizational growth in highly regulated sectors, and as Senior Director IT at EmblemHealth, managing significant project initiatives and budgets. With extensive experience in technology leadership from positions at Avaya, Nokia, and Novartis Pharmaceuticals, Lookman also contributed to academia as an adjunct professor and holds multiple advanced degrees, including a Certificate of Specialization in Strategy from Harvard Business School.
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