Cassie Y.

Cassie Y. is an experienced Customer Success Manager with a strong background in client relations and account management. Currently employed at New Level Work since March 2023, Cassie previously held the position of Senior Customer Success Manager at HubSpot, where responsibilities included consulting clients on inbound marketing and managing a portfolio of 120 corporate accounts. Prior roles include managerial positions at Parcel Pending by Quadient, where Cassie enhanced client satisfaction through effective onboarding, and Lewis Management Co., focusing on sales training and performance management. Educational qualifications include a Bachelor of Business Administration in Marketing from the University of La Verne and an Associate's degree in Merchandise Marketing from FIDM.