Emma Starkey

Emma Starkey is a Customer Insights Manager at New Look since March 2023, bringing extensive experience in research and consumer insights from roles at Hallo Healthcare Group and InMoment. At Hallo Healthcare Group, Emma led research projects across multiple business units, focusing on customer perceptions and market landscape analysis. Previous experience at InMoment involved delivering customer experience expertise to major brands and managing account strategies to support long-term CX goals. Emma holds a Master of Science in Psychological Research from The University of Sheffield and a Bachelor of Science in Psychology from Nottingham Trent University.