Danielle MacPhetridge is a seasoned professional in client support and training management, currently serving as the Client Support Training Manager at Tangram Interiors since September 2022. Prior experience includes managing client support operations at Empire Office following its acquisition of DeKalb Office and holding roles as Client Support Analyst and Lead at DeKalb Office from November 2014 to January 2022. Danielle has a proven track record in process improvement, training development, and performance monitoring across various organizations, including Belnick Inc. as Hospitality Furniture Category Manager and utility locating at STS LLC. Early career experiences include roles at Taco Mac and Quill, providing a robust foundation in customer service and inventory management.