Sh'mar Long possesses extensive experience in customer service and business operations, currently serving as a New Business Representative at New York Life Insurance Company since April 2018, while concurrently working as a Customer Service Representative for New York Life & MainStay Investments since April 2015. Previous roles include Client Service Specialist at New York Life Insurance Company from March 2004 to April 2015, where transaction processing and records coordination were key responsibilities, and Administrative Assistant at Mutual Abstract Corporation from January 2002 to March 2004, focusing on title examination and documentation. Sh'mar began a career in customer service at BellSouth Telecommunications from January 2001 to December 2002. Educational qualifications include an Associate of Arts and Sciences degree in Business Administration from SUNY Westchester Community College and prior studies at Rider University and Cazenovia College. Sh'mar holds professional designations including FLMI, ACS, and CC.
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