Craig Head

Craig Head has extensive experience in customer communications management and relationship management, primarily with NZ Post since April 2014, where current roles include General Manager Datam and Head of Customer Experience, overseeing a team of 25 experts focused on enhancing customer success. Previous positions include serving as a Multichannel Engagement & Deployment Specialist at Objective Corporation and as an Account Manager at NZ Post, where responsibilities involved driving revenue growth through strategic relationships with high-spend Government and Enterprise accounts. Earlier career highlights feature a tenure at Datam managing substantial Government and Corporate accounts and leadership at P&O Nedlloyd as Export Team Manager, overseeing significant global freight operations for Fonterra Co-Operative Ltd.