NZ Post
Sam McMillan is an experienced Digital Product Owner currently leading the Parcel Notifications Service at NZ Post, where strategic oversight enhances the tracking visibility of over 1 million parcels weekly. With a strong background in Agile product management, business analysis, and process improvement, Sam previously served as a Digital Business Analyst at Auckland Council, focusing on digital initiatives and operational efficiencies. Past roles include driving digital transformation at Triple0 Medical Recruitment and contributing to marketing strategies as a Digital Marketing Specialist. Sam holds a Post Graduate Diploma in ICT from the Ara Institute of Canterbury and a Bachelor's Degree in Communication and Media Studies and Political Science from the University of Canterbury.
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NZ Post
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NZ Post is New Zealand's delivery partner for a digital world. Every year we deliver almost 650 million items – parcels, packages and letters – around New Zealand and the world. And we're darn good at it. Why? Because of everything else we deliver: continuous innovation, an agile mindset, a get-it-sorted culture, and a rock-solid capacity. We collaborate with businesses to find unique solution to their challenges – from streamlining imports for start-ups to seamlessly integrating eCommerce fulfilment into back-end systems for retailers. And behind all this is a world-class processing operation with a state-of-the art Network Management Centre, 120+ GPS-enabled line haul trucks, more than 700 couriers operating out of 26 branches and depots, and three Boeing 737-400 airfreighters. The world has changed – and so have we.