Katelyn Kneeland

Katelyn Kneeland has a diverse work experience in the banking industry. Katelyn started their career at Pentucket Bank in 2008 as a Bank Teller, where they accurately processed transactions and provided excellent customer service. Katelyn then moved on to become a Float Customer Service Representative, responsible for branch operations and opening new accounts. In 2014, they were promoted to a Universal Associate role, where they continued to provide exceptional customer service while cross-selling bank products.

In 2016, Katelyn joined Newburyport Bank as a Retail Support Specialist, assisting with various retail operations tasks. Katelyn later became a Retail Support Supervisor, overseeing the retail support team. In 2020, they were promoted to AVP Retail Support, where they played a key role in supporting retail operations. Katelyn advanced to AVP Bank Operations Project Manager - Process + Systems in 2021, and in 2023, they were promoted to VP Bank Operations Project Manager, leading strategic projects within the bank.

Throughout their career, Katelyn has demonstrated strong skills in customer service, operations management, and project management in the banking industry.

Katelyn Kneeland attended Timberlane Regional High School, although the specific start and end years are not provided. Katelyn did not obtain a degree or pursue a specific field of study at this institution. In 2015, they obtained a Customer Service Certification from Northern Essex Community College, although the month of attainment is not mentioned.