Claire Smith is an experienced operations manager currently serving as the FCU & CDD Operations Manager at Newcastle Strategic Solutions since March 2021. In this role, Claire has focused on policy and procedural reviews, change management, and gap analysis risk assessment within Financial Crime and SME Business banking operations, effectively managing priorities and stakeholder communications. Prior to this, Claire held various positions at Virgin Money from July 2007 to March 2021, including Fraud Manager and Fraud & Financial Crime Transformation Specialist, demonstrating a strong background in fraud management and financial crime. Claire's education was completed at Cramlington Learning Village.
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