Nikki Carpenter

Nikki Carpenter is an experienced professional in customer service and technical support, currently serving as a Customer Service Team Leader at Newell Brands since May 2021 and as a Radio Presenter at Radio Tamworth since March 2020. Previous roles include Technical Support Team Leader and Senior Technical Advisor at Trakm8, where Nikki oversaw a team of eight and handled advanced technical support queries. Additionally, Nikki's background includes working as a Technical Support Advisor at BOX Telematics and leading a mobile phone repair team at NSH Techlogistics, where training included Level 2 mobile phone repair and support for the Orange network. Education was completed at Bishop Walsh R.C. School.