Amrit S. is a seasoned professional with extensive experience in managed services operations and videoconferencing technology support. Currently serving as Director of Managed Services Operations at New Era Technology since August 2010, Amrit S. has honed skills in real-time remote monitoring of mission-critical production environments, including audio-visual and videoconference systems. Previous roles include Service Desk Lead at Takeda Pharmaceuticals and various positions at AstraZeneca, BT, and Northern Health Authority, where Amrit S. demonstrated expertise in global videoconferencing support, project coordination, and technical training. An educational background in Information Technology from Thompson Rivers University and an Associate's degree in Computer Information Systems from the University of the Fraser Valley further complements Amrit S.'s technical proficiency.
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