Petra Seals

Petra Seals serves as the Vice President of Strategic Solutions at New Era Technology since June 2025, leading initiatives to enhance efficiency and foster growth across various industries. Previously, Petra held several progressive roles at The Northridge Group, culminating in Managing Principal Solutions, where a focus on contact center transformation and sales operations optimization was emphasized. A board member of the Midwest Contact Center Association, Petra has extensive experience in developing innovative solutions, operational excellence, and customer success. Prior roles include significant contributions at Argo, Inc., and earlier positions in education and communications, showcasing a diverse skill set spanning technology, business strategy, and program management, bolstered by advanced degrees in Urban Education and Special Education from Mercy University and Marquette University, respectively.