Andrew Jackson

Andrew Jackson is an experienced professional with a strong background in customer advocacy and operations management. Currently serving as Senior Director of Customer Advocacy and Product Support at Newfold Digital, Andrew has a passion for representing customer voices in business decisions, particularly in empowering small businesses for online success. Prior roles at Endurance International Group included Senior Operations Manager, where leadership of team managers in a fast-paced contact center was a key responsibility, and various positions focused on customer service, sales support, and marketing campaign management. Andrew also co-founded IBX-Ingredient Business Experts, demonstrating a commitment to the food, supplement, and personal care industries. Early career experiences included roles at Virgo Publishing and Grand Canyon University, focusing on client relations and customer service.