Keith Rolandelli

Tier 1 Support Specialist at Newforma

Keith Rolandelli has extensive work experience in the field of information technology. Keith has worked as a Tier 1 Support Specialist at Newforma since 2022. Prior to that, they were an Information Security Analyst at Lakeland Bank from 2021 to 2022.

Keith also worked at Newforma previously, where they served as a Tier 1 Support Specialist from 2019 to 2021. Before joining Newforma, they worked as a Help Desk Administrator at Vitaquest International LLC from 2019 to 2019.

In 2018, Keith held two positions - Help Desk Associate at Party City and Help Desk Representative at Tiffany & Co. In these roles, they provided technical support for network issues, hardware installations, and software applications. Keith also managed open incidents to ensure service agreements were met.

Prior to these roles, Keith worked at HCL Technologies as an Information Technology Specialist from 2017 to 2018. Keith provided on-site PC support for a large campus and assisted with hardware and software troubleshooting.

From 2014 to 2017, Keith worked as an Information Technology Support Specialist at Dynamic Engineering Consultants, PC. Keith was responsible for managing computing hardware and software needs, providing software updates, and implementing IT policies and procedures.

Keith'searliest experience in the field dates back to 2001, where they worked as an Information Technology Analyst at BD. In this role, they assisted with a large-scale computer rollout project and managed inventory and spending for computer equipment.

Keith also has experience working as a DJ Entertainer at Golden Note Entertainment from 2006 to 2010.

Keith Rolandelli attended Ramsey High School from 1985 to 1989, where they obtained a Diploma in College/University Preparatory and Advanced High School/Secondary Diploma Program. Keith further pursued their education at Pace University-Pleasantville/Briarcliff Campus from 1989 to 1995, earning a Bachelor of Science degree in Criminal Justice.

Links

Previous companies

Party City logo
Lakeland Bank logo

Timeline

  • Tier 1 Support Specialist

    December, 2022 - present