Sushil Bhandary

Sushil Bhandary is an experienced professional with a strong background in account management, strategic planning, and customer support. Currently serving as an Account Manager at Newgen Software since February 2022, Sushil previously held the position of Strategic Account Manager at addMatrix, where strategies were developed for 15 major brands, achieving a 96% client retention rate. Prior roles include Research Analyst at Sutherland, focusing on business research and consulting, and Sales Operation Analyst at ReWise Analytics & Technologies Pvt. Ltd., where sales conversion rates improved by 20%. Earlier experiences as a Customer Support Associate at Convergys and a Customer Support Executive at Capita India equipped Sushil with exceptional communication skills and customer engagement strategies. Sushil holds an MBA in Marketing from Sinhgad Institute Of Management and a Bachelor's degree from Gauhati University.