Via Kirkwood

Director of Customer Care at The New Home

Via Kirkwood has a diverse work experience spanning over several companies. They began their career as a Store Manager at The Home Depot in 1993, overseeing multiple store openings and managing various aspects of construction, inventory, and marketing. In 2004, they transitioned to John Laing Homes / Emaar UAE as the Director of Customer Care & Quality Assurance, where they supervised building procedures, implemented training programs, and ensured adherence to construction schedules. In 2010, Via joined K. Hovnanian Homes as the Director of Customer Care, where they focused on optimizing operations, improving customer satisfaction, and managing budgets. They later worked at Lennar as the Director of Operations, overseeing budgets, compliance, and community relations. Via then served as the Area Customer Relations Manager at Century Communities, Inc., where they managed legal matters, coordinated strategies with counsel, and ensured quality assurance. Currently, Via is working as a Realtor at GUIDE Real Estate. In 2023, they will be joining New Home Co. as the Director of Customer Care.

Via Kirkwood attended the University of Phoenix, where they obtained a Bachelor of Science (B.S.) degree in Business Administration and Management. No specific information is available regarding the duration of their studies or any other educational experiences prior to or after attending the University of Phoenix.

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Timeline

  • Director of Customer Care

    June, 2023 - present

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