Tom Johnson has extensive experience in customer service and technical support, currently serving as a Shuttle Driver at Newport Hospitality Group, Inc. since September 2020 and previously in the same role at White Lodging from May 2012 to September 2020. Additionally, Tom has worked as a Service Writer at Ramsay's Automotive, Inc. since September 2011, where responsibilities include scheduling service appointments, managing customer communications, and increasing the customer base. Earlier positions include Help Desk Administrator at Widener University, Authorized Dealer for Clear, and Senior Technical Analyst at Experian Marketing Services. Tom holds a Master’s degree in Applied Statistics from West Chester University of Pennsylvania and a Bachelor’s degree in Business Management from the University of Pittsburgh, along with a certificate in Mainframe Programming from DePaul University.
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