Jelena Radibratovic

Jelena Radibratovic is an accomplished professional with extensive experience in service delivery and IT operations. Currently serving as the Head of Service Delivery CEE at Nexi Croatia since January 2023, Jelena previously held the position of Head of Service Delivery Management CEE at Nets Group from April 2020 to December 2022, overseeing operational relationships with key banking clients in the CEE region. Jelena's career includes significant roles at Mercury Processing Services International and Hrvatski Telekom, where responsibilities spanned managing IT infrastructure, service management, and operations. With a solid background beginning in sales and marketing at Formel Computer and Konica Minolta Hrvatska, Jelena possesses a comprehensive skill set backed by a degree from the University of Zagreb.