Monika Kolodziejczak is a seasoned professional with extensive experience in customer support and translation services. Currently serving as an SME Customer Support Specialist at Nexi Group since April 2025, Monika previously held roles as a Customer Support Specialist at Rendin and as a Workflow Lead and Senior Customer Service Representative at Majorel. Monika also has a strong background in finance and accounting as a Process Analyst at Capgemini. In addition to customer service roles, Monika has been a freelance translator since 2008, specializing in translating user manuals, subtitles for Polish films, and other documents across various brands. Monika's early career includes leadership as a Proofing Team Leader at euroscript Polska, demonstrating a robust capability in managing teams and coordinating production processes.
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