Larissa Oliveira

Larissa Oliveira has a diverse work experience in the field of customer care and experience. Larissa is currently working at Mevo as the Gerente de Customer Care & Experience, a position they started in May 2023. Prior to this role, Larissa held the position of Coordenadora de Customer Care at Mevo starting from February 2022. Larissa also worked as a Senior Customer Care Analyst for Mevo from July 2021 to February 2022 and as an Analista de Customer Experience from February 2021 to June 2021.

Before joining Mevo, Larissa worked as a Farmacêutica at Grupo DPSP from August 2020 to January 2021.

In 2019, Larissa worked at Anovis Industrial Farmacêutica - Grupo União Química as an Analista de Sistemas da Qualidade - Treinamento Técnico. Larissa'sresponsibilities included planning, controlling, and managing all training activities at the Taboão da Serra site, as well as conducting orientation sessions for new employees. Larissa worked in this role from January 2019 to July 2020.

From September 2017 to December 2018, Larissa worked as an Analista da Garantia da Qualidade - Treinamento e Documentação Técnica at Blanver. In this position, they developed and implemented the company's training program and managed training plans and matrices.

Larissa started their career as an Estagiária em Sistemas da Qualidade at Medley Indústria Farmacêutica in January 2017. Larissa worked in the Quality Assurance department, specifically in the area of Training. Larissa'sresponsibilities included knowledge of Good Manufacturing Practices and documentation, as well as developing and managing training plans for the department. Larissa held this role until September 2017.

Larissa Oliveira's education history begins with their enrollment at Etec Getúlio Vargas from 2010 to 2012. During this time, they pursued a degree in Chemistry and obtained a technical certification in the field. Subsequently, from 2012 to 2017, Larissa attended Universidade Federal de Alfenas, where they studied Pharmacy as an undergraduate student.

In addition to their academic pursuits, Larissa obtained several certifications. In January 2018, they completed a course titled "Marketing para a Indústria Farmacêutica: Estratégia e Execução" at ESPM Escola Superior de Propaganda e Marketing. Furthermore, in March 2022, they obtained a certification in "Experiência do Cliente" from Fundação Getulio Vargas. Larissa also acquired a certification called "Cultura Centrada no Cliente" from Hi Academy in April 2022.