Maren Melkild Gjelsvik has extensive work experience in customer success management and business development. Maren is currently the Head of Customer Success at Next One Technology, where they focus on ensuring customer satisfaction and loyalty through effective communication and strategic collaboration with account managers and the product team. Prior to that, they worked as a Customer Success Manager at Next One Technology and EF Education First, where they played a key role in understanding and addressing clients' needs and challenges in language training. Maren also managed implementation, onboarding procedures, and assessments for the company's digital solutions. Maren has also held positions in business development at AidCom and STS Student Travel Schools, where they demonstrated their skills in sales, marketing, and leadership. Overall, Maren's work experience showcases their expertise in customer success management, business development, and strategic communication.
Maren Melkild Gjelsvik's education history is as follows:
Maren obtained a High School Degree in Media and Communication from Røros Videregående Skole / Røros High School in 2005.
From 2002 to 2003, they studied as an exchange student at Universitario Promedac and was awarded the AFS certification.
Maren then pursued a Bachelor's degree in Communication from the University of Agder (UiA) from 2005 to 2007.
Afterward, from 2007 to 2008, Maren attended Montclair State University, where they completed their Bachelor's degree in Communication.
Maren returned to the University of Agder (UiA) in 2008 and studied Human Rights & Equality until 2009.
In the same year, they also took courses in Entrepreneurship/Entrepreneurial Studies at the University of Agder (UiA).
Maren Melkild Gjelsvik has also obtained several additional certifications, including SheCodes Basics from SheCodes in March 2023, NSM grunnprinsipper for IKT-sikkerhet from Nasjonal sikkerhetsmyndighet in October 2022, and Customer Success Manager from Startdeliver in September 2022.
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