Michelle Herridge

Michelle Herridge has a diverse work experience spanning multiple industries and roles. Michelle is currently working at Nextail as a Senior Customer Solutions Manager, a position they have held since June 2022. Prior to this role, they served as a Customer Solutions Manager at Nextail from September 2021 to June 2022.

Before their time at Nextail, Michelle worked at the NHS in 2021, where they provided admin support for the COVID-19 Mass Vaccination Programme from April to August 2021.

Michelle has extensive experience in the retail sector, with notable roles at River Island and Tesco PLC. At River Island, they served as a Merchandising Subject Matter Expert from June 2015 to April 2020. In this role, they played an integral part in delivering two high-profile transformation projects for the business, including a demand forecasting program and a stock optimization platform utilizing machine learning and SaaS technology.

Michelle'stenure at Tesco PLC, which began in 2007, included various roles such as Merchandise Planning Manager for Menswear and Operations. As the Merchandise Planning Manager for Menswear, Michelle was responsible for commercially managing and trading different departments and achieving key performance indicators for sales, stock, margin, and profit density. Michelle also managed stock management and replenishment controls for all clothing products in UK stores during their time as the Merchandise Planning Manager for Operations.

Earlier in their career, Michelle held the position of Senior Store Analyst at River Island from March 2002 to September 2007. In this role, they oversaw branch merchandising functions and managed capacity planning for store stock and capacity throughout the season. Michelle also played a key role in the new shop and refit program, resulting in increased annual turnover.

Michelle's work experience also includes roles at Mothercare PLC as a Category Merchandiser from September 2000 to March 2002, and at New Look as an Assistant Branch Merchandiser and Branch Merchandising Assistant from July 1996 to September 2000.

Overall, Michelle Herridge brings a wealth of experience in customer solutions, merchandising, and stock management gained from their diverse roles in the retail and healthcare industries.

Michelle Herridge obtained their Bachelor of Arts degree with honors in International and Political Studies from Coventry University from 1992 to 1995. Michelle pursued further education and completed a Masters degree in Third World Studies from the same university from 1995 to 1997.