Dr. Shaista Amin

Senior Medical Claims Manager at Nextcare

Dr. Shaista Amin is a seasoned professional in the medical claims management field, currently serving as a Senior Medical Claims Manager at Nextcare and as a Global Medical Services Manager at Allianz Partners since September 2022. Prior experience includes holding the position of Head of Medical Affairs at Almadallah Healthcare Management FZ CO from July 2021 to September 2022 and various roles at MetLife from December 2007 to June 2021, including Medical Claims Manager and Medical Liaison Manager. Dr. Amin began the career as a Medical Officer at National General Insurance Co. PJSC, where responsibilities included claims reconciliation and provider meetings, after serving as a Claims Officer at Mayo Hospital. Educational qualifications include a Bachelor in Surgery (M.B.B.S) from King Edward Medical College and pre-medical studies from Pakistan Islamia Higher Secondary School in Sharjah, United Arab Emirates.

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Nextcare

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Nextcare is the leading “Third Party Administrator” (TPA) for the insurance industry in the GCC & MENA region. Since its establishment in 1999, the company specializes in providing complete health insurance management and administration services to insurers and other healthcare payers providing the perfect balance between the best customer service and the maximum cost optimization in addition to compliance with regulators. Nextcare operates the region’s first 24/7 medically staffed and multilingual call center for a direct and partner network allowing cashless access across various countries. With more than 4 Million members under management, the company administers an annual portfolio of over USD 1 billion claims in value and 8.5 million claims in volume for more than 120 clients including insurance companies and self-funded schemes. Being a member of the renowned Allianz Group, Nextcare creates and tailors health insurance management programs covering Customer Service, Risk Assessment Solutions, Managed Care Services, Software Solutions and Added Services. Nextcare employs more than 1,100 employees located in its branches in the UAE, Lebanon, KSA, Egypt, Bahrain, Oman, Qatar, Kuwait, Morocco and Tunisia. Awarded “TPA of The Year"​ Award at the 3rd Middle East Insurance Industry Awards 2016.