Nextep
April Wilson is a seasoned professional in client success and customer relationship management with a diverse background across various industries. Currently serving as a Client Success Team Lead at Nextep, April excels in enhancing customer experiences and leading team initiatives to drive client retention. With previous roles as a Client Success Manager at TaskHuman and Client Operations Manager at Wondr Health, April has consistently demonstrated strategic guidance, project management, and cross-functional collaboration skills. April’s experience also encompasses data quality analysis at Alight Solutions and various administrative roles in healthcare settings, highlighting versatility and strong organizational capabilities. Holding a Bachelor's in Human Resource Management and an MBA in the same field, April combines academic knowledge with practical expertise to optimize client services and operational efficiencies.
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Nextep
Nextep delivers HR services for small and medium-sized businesses. It is an IRS-certified Professional Employer Organization that helps organizations in terms of human resources, benefits, risk and compliance, and payroll services and expertise.The company was founded in 1997 and is headquartered in Norman, Oklahoma.