Carol Cox

Carol Cox is an experienced professional with a robust background in risk management, collections, and accounts receivable. Currently serving as a Risk Account Manager at NextGear Capital since September 2016, Carol manages Elite Dealership accounts with substantial credit lines. Prior roles include Local Collection Specialist at Media General, where Carol focused on B2B collections, and Accounts Receivable Representative at Ball State University, emphasizing accuracy and customer service. Carol’s earlier experience includes a supervisory role in loss mitigation at Mutual Bank and the development of a collections department at Sherry Laboratories, achieving significant cost savings. Additionally, Carol held analytical responsibilities at Conseco Health Insurance and excelled in collections at Sallie Mae, demonstrating a consistent track record of performance and efficiency across diverse roles. Carol holds an Associate of General Studies in Psychology from Ivy Tech Community College.