Rubén Gala Martínez

Rubén Gala Martínez has a diverse work experience spanning over a decade. Rubén started their career in 2009 as a Workshop Technician at InCoPYME Informática, where they performed hardware and software diagnostics and repairs for various operating systems. Rubén also identified and reported operational and maintenance problems.

In 2010, Rubén transitioned to the role of On-Site Technician at the same company, providing support to businesses and individuals. Rubén played a critical role in recommending process or system modifications and managing incidents.

From 2014 to 2019, Rubén took on the role of System Technician at InCoPYME Informática. Rubén managed incoming calls and scheduled the On-Site technician team. During this time, they developed phone and remote assistance skills.

In 2019, Rubén joined Enhesa as an IT Support Specialist. Rubén provided technical assistance and took care of incoming tickets from clients and users. As part of their role, they conducted research, diagnosed, troubleshooted, and identified solutions.

Rubén's most recent role was at Daimler Group Services Madrid, where they served as a Service Operation & Support professional from 2021 to 2023.

Rubén is currently employed as a Premium Support Specialist at Nexthink, starting from February 2023. The details regarding the end date and month are not provided.

Rubén Gala Martínez attended IES Luis Braille - Technical School from 2006 to 2008, where they pursued a degree in Computer System Technician with a focus on Informática, comunicaciones y servicios de asistencia. Rubén completed their education in this field during this period. Additionally, Rubén Gala Martínez has obtained certifications in Kubernetes Administration with CKA exam prep and Cloud-native Intro from Component Soft in November 2022 and October 2022, respectively. Apart from these certifications, Rubén Gala Martínez has also obtained a certification in UCM62XX/6510 series IP PBX from Grandstream Networks, although the specific month and year are not provided.