Becca Warden

Customer Operations Manager at Nexus Systems

Becca Warden has held a variety of positions in their career. Becca began as a Personal Assistant at ECR Associates in 2010. In 2013, they worked as a Certified Nursing Assistant at Riverside Health System and as a Centennial Scholar Volunteer at James Madison University. In 2016, they were an Extern at Aramark and a Banquet Intern at Farmington Country Club. In 2017, they were an Operations Voyager at Marriott International. Finally, in 2018, they were a Customer Operations Manager, Client Escalations Manager, and Customer Experience Associate at Nexus. As a Client Escalations Manager, they were responsible for assisting in the day to day monitoring of client requests and escalating client requests to the Nexus support and Product teams.

Becca Warden's education history includes a Master of Business Administration (MBA) degree in Computer/Information Technology Administration and Management from The George Washington University, which they are currently pursuing (2021-2023). Becca also holds a Bachelor's degree in Hospitality Management, General Business from James Madison University (2012-2017). Her educational background is completed by a High School Advanced Diploma from Mathews High School (2008-2012). Becca also holds a Certified Nurses Aide certification.

Links

Previous companies

James Madison University logo
Aramark logo

Timeline

  • Customer Operations Manager

    March, 2022 - present

  • Client Escalations Manager

    April, 2020

  • Customer Experience Associate

    September, 2018