James Black

James Black is a seasoned IT professional with extensive experience in solution design and business analysis. Currently serving as a Solution Designer at NFU Mutual since October 2019, James leads cross-functional teams to deliver IT changes and specializes in contact data management within legacy and future systems. Previously, James held multiple roles such as IT Application Designer and Business Analyst at NFU Mutual, where responsibilities included defining IT solutions for digital offerings and managing customer experience requirements. With a solid background at companies like Superdry, EDF Energy, Renault-Nissan Consulting, Catalent Pharma Solutions, and Cardinal Health, James has expertise in risk governance, operational excellence, and compliance across various industries. James holds a BSc in Pharmacology and Biochemistry from the University of Southampton.