Sharon Kelly serves as the Operations Manager at NFU Mutual since July 2017, focusing on the Mutual Response First Notification of Loss department. Prior to this role, Sharon held a brief position as Team Lead at QA Ltd in February 2022. Sharon's extensive experience includes a tenure at Direct Line Group, where a role as Team Manager was maintained from April 2003 to July 2017. Education was pursued at St Thomas Aquinas in Glasgow. Additionally, Sharon has attained a Lean Six Sigma Green Belt certification.
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