Thiago Lira

Thiago Lira is currently serving as Team Leader for Customer Experience and Customer Success at NG.CASH since September 2023, where responsibilities include leading teams in N1 and Vitrines across multiple platforms and developing CX and CS projects. Previously, Thiago held various roles at Stone from October 2021 to July 2023, focusing on humanized and multi-channel customer service. Prior experience includes positions in sales and customer service roles within the automotive and insurance industries at Sabenauto Comercio De Veiculos, DCS CORRETORA DE SEGUROS LTDA, and Grupo Dinisa. Thiago is currently pursuing a degree in Administration and Business at Centro Universitário Celso Lisboa, expected to complete in December 2028.