Pamela Waters-Dial

Director Of Customer Support at NGA 911

Pamela Waters-Dial, CMCP, RPL, currently serves as the Director of Customer Support at NGA - Next Generation Advanced since May 2023. Prior to this role, Pamela held the position of Emergency Communications Field Coordinator at the Georgia Emergency Management Agency/Homeland Security from June 2020 to May 2023. Additionally, Pamela was the 911 Director at Wayne County 911 from March 2004 to June 2020. Pamela completed education at Claxton High School, graduating in 1993.

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NGA 911

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Leveraging Next Generation technology to improve communication on both sides of the 9-1-1 call.


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51-200

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