Jimmy Tieu

Head Of Customer Experience at NGRAVE

Jimmy Tieu has over six years of work experience in various roles and industries. Jimmy is currently working as the Head of Customer Experience at NGRAVE since July 2021. Prior to this, they founded their own company called Sticks in December 2018 and served as its Founder until July 2021. Before that, they worked as a Manager at Monkeyshot from January 2021 to June 2021. Jimmy also served as a Product Manager E-commerce at TVH from November 2020 to June 2021. Jimmy worked as a Digital Marketing Consultant at Hyperion Group from December 2018 to December 2020. Jimmy has also worked at Belfius Insurance as a Project Manager Data warehouse from August 2020 to October 2020 and as a Digital Analyst from February 2020 to August 2020. Jimmy has experience working as a Data Campaign Analyst at Belfius from August 2019 to January 2020. Jimmy worked at ICI PARIS XL as a Functional Analyst from January 2019 to August 2019. Jimmy worked as a Product Manager App Digital Sales at Argenta from November 2017 to November 2018. Jimmy started their career at KBC Bank & Verzekering where they held multiple positions including Digital Journey Manager from October 2015 to October 2017 and E-commerce Specialist from July 2014 to October 2015.

Jimmy Tieu has a comprehensive education background with a focus on communication and marketing. Jimmy completed their Bachelor of Communication degree in Communication and Media Studies at KU Leuven in 2012. Jimmy then pursued a Master's degree in Communication at KU Leuven, which they completed in 2013. Following this, Jimmy obtained a Postgraduaat in Digitale Marketing and Communication from EHSAL Management School in 2014.

In addition to their formal education, Jimmy has also obtained various certifications to enhance their skills and knowledge. Jimmy became a Certified Behavioural Designer through SUE Behavioural Design in May 2019. In June 2018, they obtained certification in Agile Marketing from Emerce. Jimmy also achieved Adwords Certification from Google in November 2016. Furthermore, Jimmy has certifications in Adobe Target and Google Analytics Individual Qualification, which they obtained in 2016 and January 2019, respectively. In May 2018, they became a Certified SAFe® 4 Agilist through Scaled Agile Inc.

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