Amy Metcalf has a robust background in communications and engagement within the healthcare sector, currently serving as the Deputy Head of Communications and Engagement at NHS Norfolk and Waveney Integrated Care Board since September 2021. Prior roles include Communications & Engagement Manager at NHS Doncaster Clinical Commissioning Group and Communications Officer at Humber NHS Foundation Trust. Amy's career began as a Freelance Photographer and progressed to an Office Manager & Executive Assistant at Appco Group North America. Academically, Amy holds a Bachelor of Science in Communication and Media from Loughborough University and a Level 3 NVQ in Customer Service Management & Business Administration from First 4 Skills.
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NHS Norfolk and Waveney Integrated Care Board (ICB)
NHS Norfolk and Waveney Integrated Care Board (ICB) plans and buys healthcare services for our local population. We are accountable for the performance and finances of the NHS across Norfolk and Waveney – a total budget of £2billion a year. Known as NHS Norfolk and Waveney, the organisation works with local people, health and care professionals and partner organisations to improve the health and wellbeing of our population. The organisation is part of the Norfolk and Waveney Integrated Care System, working with partners in local government, the voluntary sector and others and helping the NHS to support broader social and economic development and to tackle inequalities in health outcomes.