Bozena Oliver has extensive work experience as a Business Analyst and Product Owner. Bozena is currently employed at Tyler Technologies as a Business Analyst in the NIC Division since April 2021. Prior to that, they worked at NIC Inc. as a Business Analyst starting in February 2019.
Before their role at NIC Inc., Bozena worked at Ascend Learning from June 2017 to October 2018, where they served as a Product Owner and was responsible for managing project scope, schedule, budget, risks, and reporting. Bozena also developed requirements and documentation for new products and enhancements.
Bozena's earlier experience includes working as a Business Analyst QA at FanThreeSixty from September 2013 to March 2014. Bozena documented business requirements and managed bug tracking databases during this role.
Prior to that, Bozena worked at National Seminars Training from January 2010 to September 2013 as a Business Analyst QA and from August 2006 to January 2010 as a Production Coordinator. In these roles, they documented business requirements and user stories, managed web development workflow using Agile Scrum methodology, and assisted in the development of training products.
Overall, Bozena Oliver has a strong background in business analysis, project management, and product ownership, with a focus on collaborating with cross-functional teams and delivering successful projects.
Bozena Oliver obtained a Bachelor of Science in Business Administration (BSBA) with a focus on Marketing Communications/Advertising from Western New England University. This occurred between the years 1995 to 1999. Later, between 2006 and 2008, they pursued and completed a Master of Business Administration (MBA) degree in Marketing from Rockhurst University. Bozena Oliver also holds several certifications, including the ITIL Foundation Level certification from AXELOS Global Best Practice, obtained in November 2019. Bozena also has certifications for Certified Scrum Product Owner (CSPO) from Agile For All, LLC, and Pragmatic Marketing Certification Levels I-III from Pragmatic Marketing, although the specific dates of obtaining these certifications are unknown.
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NIC (Nasdaq: EGOV) is a leading digital government solutions and payments company, serving more than 7,000 federal, state and local government agencies across the nation. With headquarters in Olathe, Kan., NIC partners with the majority of U.S. states to deliver user-friendly digital services that make it easier and more efficient to interact with government – providing valuable conveniences like applying for unemployment insurance, submitting business filings, renewing licenses, accessing information and making secure payments without visiting a government office. In the COVID-19 era and beyond, NIC helps government agencies rapidly deliver digital solutions to provide essential services to citizens and businesses alike. Having served the public sector for nearly 30 years, NIC continues to evolve with its federal, state and local government partners to deliver innovative and cost-effective digital government to constituents.
