Joana Grajera

Joana Grajera is a highly experienced professional in customer success, business development, and sales management, currently serving as a Customer Success Manager at Nasdaq Fintech since September 2024. Previously, Joana held key roles at NPAW, CloudTalk, Cipher, Static Control Components, Inc., TPL Digital, and Clover Technologies Group, where notable achievements included significant increases in sales revenue and customer satisfaction metrics. Joana's expertise spans building strong client relationships, enhancing customer experiences, and driving market growth through strategic initiatives and effective team collaboration. Educational qualifications include a degree in Sales Management and Marketing, along with certifications in Scrum Master methodologies.