Akash Roy

Akash Roy is an experienced technology professional currently serving as a Tech Manager at NICE since January 2024. Previously, Akash held various positions at LiveVox from November 2017 to January 2024, including Manager, LVI 2, where responsibilities included leading development initiatives, defining strategies, and implementing tools for efficient delivery. In roles such as Lead - Software Engineer 3 and Lead - Software Engineer 2, Akash focused on architectural design, performance improvement, and the development of internal tools to enhance operational efficiency. Early in the career, Akash contributed as a Software Engineer 2 and Associate Software Engineer, specializing in automation frameworks for product reliability. Akash began professional training in Quality Assurance at Monotype. Educational qualifications include a Bachelor of Technology in Computer Science from Microsoft Education Campus: VGI and earlier schooling in PCM and Computer Science.