Matthew Vasecka has extensive experience in technical account management and customer service across various industries. Beginning with a tenure at Circuit City in multiple roles from Technology Sales to Store Manager, Matthew transitioned to Helzberg Diamonds as a Store Manager, focusing on superior customer service in the jewelry sector. Matthew then served as Property Relationship Manager at Access Media 3, managing relationships for high-speed internet services. Following that, a long position at Windstream Communications as Senior Account Manager led to a significant role at NICE inContact as Senior Technical Account Manager, where Matthew excelled in program and technical management. Currently, Matthew holds the position of Senior Manager, Technical Account Management at NICE, showcasing a strong commitment to exceeding customer expectations and driving company growth. Matthew holds a Technical degree in Computer Science from Brown College.
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