Rei Rivera is an accomplished Account Executive with extensive experience in AI-powered customer experience and sales across multiple industries. Currently serving as an Account Executive at NiCE, Rei specializes in optimizing customer interactions through advanced cloud solutions. Previously held enterprise-focused roles at Talkdesk and Zendesk, where Rei contributed to modernizing customer service and enhancing client relationships through innovative technology. With a background as Director of Regional Sales at Bright Horizons, Rei also has experience in strategic talent development and human capital management. Earlier career roles at Perspectium and SolidProfessor provided a strong foundation in enterprise account management and online training solutions. Rei holds a Bachelor of Arts in Business Administration from Ashford University and an Associate of Arts in Small Business Management from Northland Pioneer College.
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