Shaun Forshey

Shaun Forshey is an accomplished professional in customer success and business development, currently serving as Director of Customer Success at NICE Ltd since May 2022. With a background that includes leadership roles such as Vice President of Customer Success at Spinnaker Support and Manager of Customer Success and Renewals at Ivanti, Shaun has extensive experience in creating customer success frameworks, managing large teams, and driving significant revenue growth. Previous roles at Oracle and Microsoft further demonstrate expertise in managing customer satisfaction and cloud services. Shaun holds a Bachelor of Business Administration in Marketing from Baylor University.