Vikram Anand

Vikram Anand is an accomplished professional with extensive experience in operations and management across various sectors, including technology, insurance, and customer service. Currently serving as Director of Learning Services at NIIT Limited since July 2015, Vikram excels in managing complex, multi-million dollar projects, optimizing resources, and fostering strategic partnerships. Previous roles include Global Program Manager and Senior Manager Operations at EXL Service, where Vikram demonstrated strong process ownership and financial acumen, as well as Associate Vice President of Operations at Albion Global Pvt Ltd, focusing on team empowerment and efficiency improvements. With a solid foundation in P&L management, customer satisfaction enhancement, and process optimization from tenures at WNS Global Services, Dell International Services, Hewlett Packard, and Wipro, Vikram Anand has consistently driven performance improvements and client satisfaction throughout a diverse career.