Nagesh Basotia

Nagesh Basotia currently holds the position of Head of Credit Operations and Director at Ninjacart, a role commenced in April 2022, focusing on managing credit operations within the fintech and neo banking sector, overseeing a team responsible for due diligence, credit underwriting, and risk assessment related to trade finance and lending services. Prior to Ninjacart, Nagesh served Jio as National Manager for Customer Life Cycle Management and Retention, and was elevated to Deputy General Manager, where responsibilities included enhancing user engagement and retention through advanced analytics and campaign management. Earlier experiences include significant roles at Vodafone, ICICI Bank, Deutsche Bank, and HDFC Bank, demonstrating progressive leadership in customer retention, relationship management, and branch operations. Nagesh holds multiple degrees, including a PGDBA in Finance from IBS Hyderabad and a Bachelor of Commerce from Sydenham Institute.