Customer Success
About
The Customer Success team at NinjaCat is dedicated to ensuring that agencies and media companies fully leverage our Unified Marketing Analytics Platform. This team, led by the VP of Customer Success, provides onboarding, training, and ongoing support to help clients optimize data pipelines, reporting, dashboards, and call tracking. They also advocate for customer needs within the company and aim to boost user satisfaction and retention.
Team members
Chelsey Anderson
Customer Advocacy
DH
Dorota Hoover
Account Manager
Heidi Harder, MBA
Customer Success Manager & Pro...
JC
Jessica Cohen
Customer Success Manager
Jon Casey
Customer Success Manager
Karen Tom
Director, Customer Success Ope...
Robin Driver
VP, Customer Success
Victoria Martinez
Customer Success Manager
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