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Leandro Gremes

3rd Level Support Engineer And SME For All Backup Products at NinjaOne

Leandro Gremes is an experienced IT professional currently serving as a 3rd level support engineer and Subject Matter Expert for backup products at NinjaOne since March 2022. Prior roles include 2nd level support engineer, where responsibilities involved troubleshooting, training, and collaborating with various teams to resolve product issues. Leandro's earlier experience includes positions at Toluna-QuickSurveys as a Lead Trainer and Senior Software Support Manager, and prior roles at Bosch and Intermedia 86 Srl, focusing on technical support and network administration. Educational qualifications include a Master's degree in Ethnobotany from Universitatea Babeș-Bolyai Cluj-Napoca and a degree in Natural Sciences from Università degli Studi di Napoli Federico II.

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