Craig Kinnear

Craig Kinnear is a seasoned professional in consumer insights and research consulting, currently serving as Director of Consumer Insights and CX Strategist at NinjaTrader since January 2022. Concurrently, Craig operates Kinnear Consulting Service as an Independent Research Consultant, focusing on research and strategy for small to medium-sized businesses and scaling startups. Previous roles include Manager of Consumer Insights & Brand Development at GoHealth and Research Manager for Customer Experience at Trunk Club, where Craig utilized quantitative and qualitative research to enhance customer engagement and business strategy. With a solid foundation in research analysis from Mintel and experience as a Business Analyst at Stay Metrics, Craig's academic background includes a Ph.D. and M.A. in Modern American History from the University of Notre Dame, complemented by teaching positions at Notre Dame and Indiana University South Bend.