Remy Soni serves as the Vice President of Global Customer Support at Nitrado since April 2024, following a role as Senior Manager of Community Support at Pitch from June 2023 to March 2024. Prior experience includes leading the customer support team at Blinkist, achieving a remarkable annual CSAT of 94%, and contributing to a near 50% year-over-year growth in the US market while serving as Senior Customer Operations Manager at Joblift. Earlier roles include managing customer experience at Inkitt with a record annual CSAT of 95% and various positions at Groupon, where Soni specialized in customer retention and support, optimizing processes, and managing significant projects that yielded substantial revenue savings. Soni holds a Bachelor’s Degree in Communication with a minor in English from the University of Illinois Urbana-Champaign.
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Nitrado
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Nitrado is the leading global game server provider who focuses on DDoS protected and low latency server hosting for all platforms. We provide the infrastructure and expertise that turns great games into amazing multiplayer experiences and are the first choice for game developers all across the industry. We have many years of experience with PC game server hosting but also extensive expertise with hosting servers for PS4 and Xbox. We work with many major companies in this field such as, Studio Wildcard, Bohemia Interactive, Snail Games, Giants Software and Grapeshot Games. Our datacenter locations include: - Frankfurt, Germany, Europe - London, United Kingdom, Europe - New York, United States, North America - Miami, United States, North America - Los Angeles, United States, North America - Sydney, Australia - Singapore, Asia We provide high-end game servers with the latest cutting edge hardware and the ultimate proprietary DDoS protection, we support our partner's marketing campaigns with our extensive network of influencers and our huge social media across multiple languages which helps significantly getting the word out to the people that matter. Want to join our influencers team: partnership@nitrado.net With our Enterprise Console studios are able to control every aspect of their multiplayer infrastructure at the click of a button, or the tap of a phone, please check out more information here: https://enterprise.nitrado.net
